Refund and Returns Policy
Effective Date: January 1, 2025
At Magic Mushrooms Dispensary, we value our customers and strive to ensure satisfaction with every order. Please review our Refund and Returns Policy carefully before making a purchase.
1. Eligibility for Returns
- Products may be eligible for return within 7 days of delivery if they are unopened, unused, and in their original packaging.
- Due to the nature of our products, opened or consumed items cannot be returned for safety and health reasons.
- To complete a return, proof of purchase (such as an order confirmation email) is required.
2. Refunds
- Refunds are issued only after we receive and inspect the returned product.
- If approved, your refund will be processed within 5–10 business days back to your original payment method.
- Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped).
3. Exchanges
If you received a defective or incorrect item, we will happily exchange it for the correct product at no additional shipping cost.
4. Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Opened or partially used products
- Gift cards
- Sale or clearance items
5. Damaged or Lost Orders
If your order arrives damaged or does not arrive at all, please contact us within 48 hours of delivery confirmation. We will work with you to resolve the issue promptly, either through a replacement or refund.
6. How to Initiate a Return
To start a return or request a refund, please contact our support team:
Email: info@mushroomdispensarynearme.com
Please include your order number, product details, and reason for return in your email.
7. Policy Updates
We reserve the right to update this Refund and Returns Policy at any time. Changes will take effect immediately upon posting on our website.
By purchasing from us, you acknowledge and agree to this Refund and Returns Policy.